When a company lists an IT job opening, hiring managers are often inundated with resumes. It is their job to narrow down which candidates actually have potential, but reading through every application isn’t always viable.
Luckily, by scanning for red flags, you can eliminate applicants who do not possess the traits, skills, or experiences you need on your team. If you aren’t sure where to get started, here are a few red flags to watch out for on tech resumes.
Issues with the Basics Usually, a skilled IT professional is going to have the basics covered. Their spelling and grammar will be correct, the formatting of their resume will be visually friendly, and they will cover all of the major sections, like work history and education. Additionally, they will have followed any instructions regarding critical points to include or supplemental documents, like a mandatory cover letter.
If any of […]
When it comes to IT, strategic planning is essential. Without a formal approach, meeting your goals and objectives is unnecessarily challenging, particularly since you have to be reactive instead of proactive in your day-to-day.
If you need to craft a strategic IT plan, here are four principles to follow.
Embrace the Big Picture As technology becomes more ingrained across all business areas, maintaining a big picture mindset is critical for creating a solid IT strategic plan. Often, this entails forging strong relationships with other departments and business areas, ensuring you fully understand their needs and unique missions. Similarly, it ensures that you remain informed of larger company changes at all times, as priorities and goals usually shift and being able to adapt is essential.
Enable the Ideas of Others New product ideas and business models emerge regularly, and being able to join the conversation by discussing ways that these […]
When recruiting and interviewing for a technology role, most hiring managers know that they need to look beyond the resume and certifications and learn the soft skills, like initiative, innovation and communication abilities of the candidate.
Here are seven situational and behavioral questions to ensure your next tech candidate has the skills needed to excel in their role.
Explain [this] technology in layman’s terms The ability to communicate with non-technical people is imperative. You can assess candidates’ communication skills with this interview question. Do they avoid obscure acronyms and jargon? How well can they break down a complicated process? Try asking a few obvious follow-up questions to get sense of how they’d interact with fellow employees and managers.
How do you keep your technology skills current? Tech professionals work hard to keep their skill set current, and they do that by reading blogs, taking courses, joining hackathons and taking […]
The chances of losing a top employee from your IT staff are quite high these days. According to recent studies, 40 percent of IT professionals are planning to look for a new job within the next 6 months, and close to 70 percent are passively looking. As an employer, how do you retain your best IT staff?
We asked our team of recruiters to share the best and most innovative practices they have seen to increase retention in IT teams. Here are the top five suggestions:
Show Respect Respect for the individual employee, for the work they do, and for the role their department contributes to the overall organization is all important in ensuring your information technology professionals feel like contributing members of your organization.
Too often, IT departments are treated as cost centers or referred to in one dimensional stereotypes. You can show respect to your IT members […]
There has been much discussion on how information technology (IT) professionals need to incorporate the human interaction skill of empathy to stay relevant and employable in the age of artificial intelligence (AI) and robotics.
But an interesting twist and possible employment niche for forward-thinking IT professionals is: how can we test and measure empathy, and then use this knowledge to better serve our customers and each other. Is technology able to teach us how to be more empathic?
Our tests and measurements need to change Customer-focused companies are interested and have been collecting customer feedback for years. They conduct Net Promoter Scores (NPS), Smileback surveys, and all kinds of voice, email, and in-person survey collection. And while this information is consistent in quality of data collection, and provides quantifiable transactional and functional customer experience information, surveys do not help us understand customer emotion.
A survey can’t accurately measure common […]
The IT department often does double duty as the company internet policing agency. If you are an IT professional that’s in charge of monitoring or securing your company’s network, it’s a strong probability that you’ve had executive level conversations about blocking employee’s usage of certain websites.
Does Blocking Websites Actually Boost Productivity? According to a new report from Spiceworks, the answer is “YES!”
In organizations that place no restrictions on web activity, some 58 percent of employees spend at least four hours per week on websites unrelated to their job. That’s the equivalent of 26 workdays per year. But in organizations that block access to social media, only 30 percent of employees spend at least four hours per week on such websites.
What Websites are Being Blocked Of those companies that blocked certain websites from their corporate networks, here’s the breakdown of what they blocked:
85 percent banned illegal […]
Information technology (IT) departments are often thought of as the supportive team to the business-side. If a Chief Information Officer (CIO) wants to change this mindset, they need to stop waiting for sales and business development directors to come to them with client/user requests.
Instead, create a proactive IT department with these steps that will increase your productivity.
Create a Culture of Change As a CIO, challenge your team to be proactive and approach the business stakeholders with new ways technology can enable their teams to meet goals and solve problems. A proactive approach gives your team a leadership and consultative role within your company, your employees will have increased job satisfaction and will feel ownership over the projects they are collaborating or leading.
Develop a Mentorship Program Creating a mentoring program that pairs new IT graduates with seasoned IT pros helps the newer techs develop much needed IT […]
All Chief Information Officers (CIOs) have a first day, a first presentation and several first mistakes. If your company is on the recruitment search for a CIO, then review these four early career mistakes and how to find the candidate that can avoid them.
A newly hired CIO will have many new projects, maintenance roles, collaboration projects with various team members and its own tech team to manage. Additionally, there are potential disaster scenarios, such as hacks, malware, ransomware, etc. they need to be accountable for.
As with any technology leadership role, mistakes happen, let’s look at the four early CIO career mistakes and provide advice on how to avoid them.
Love the Everyday Work With 80 percent of technology budgets going towards maintenance, support and upgrades, it’s fair to say your CIO will be spending a significant portion of their time managing maintenance and support services. When recruiting […]
What’s your failure process? If your organization doesn’t have a documented failure process, then take the lead from Google and model how they learn from failure and why it’s important for your company to incorporate a failure process into its culture.
Recently, Google described its postmortem – the internal process they use to document and learn from mistakes. Ideally, postmortem also stops the mistake from escalating into a larger problem or repeating the same failures.
3 Lessons to Learn from Google’s postmortem Identify the most important problems. “A postmortem is the process our team undertakes to reflect on the learnings from our most significant undesirable events. Incidents happen, but not all require a postmortem.” explains Google’s site reliability engineers.
Google creates postmortems for any event they wish to avoid in the future, or if a partner team wishes to document the root cause of a breakdown (or a close […]
Ego is an essential part of leadership. Yet, ego-driven behavior is often the reason for failure when it comes to launching new technology innovations.
In the tech industry, being innovative and entrepreneurial are coveted and expected leadership traits. Leading a successful tech innovation requires acknowledging your ego is frequently the dominant driver in your behavior; however, it is purpose, not ego that should be what motivates and inspires you.
Ego vs. Purpose Leaders find motivation either through ego or purpose. Where you find your motivation can be the determining factor in the success of your innovation, project or new business.
The Perils and Pitfalls of Ego Motivation Those leaders who find motivation through ego are only looking to benefit themselves, through profit, praise or self-validation. The ego-driven strategy, whether it be for a technology innovation or a new business launch, doesn’t lend itself to long-term success, because the purpose […]